CANCELLATION/REFUND POLICY
Product Return Policy
In case of any dissatisfaction, manufacturing or packaging defect, customers/Direct seller s can return/exchange the product. The customers/Direct seller’s must contact the Direct seller /Company from whom they had purchased the same, within 30 days from the date of purchase. They have to give a reason and return the said products along with the original customer order receipt copy / invoice. In such cases, it is the Direct seller's obligation to satisfy the customer’s need for money refund or replacements of products.
The Direct seller can then return these products, with original Invoice to the Company. The Company will replace these products free of cost or if the Direct seller does not want the same products, the Company will give a cash voucher (zero PV and BV) of the same amount, which can be used by the Direct seller within 30 days for purchasing products of their choice.
Buy Back Policy
The Company provides a Buy Back Policy to the Direct seller who wish to resign from his/her Direct seller ship and return any Sky Falcon products that are in good condition, useable, resaleable, restock-able, unopened, unaltered and must have a shelf life of at least four months.
If the Direct seller resigns within 30 days from the purchase of the products, Sky Falcon shall provide a full refund for the products to the Direct seller after deducting bonus paid (if any) and reversing the PV on the products (if any).
If the Direct seller resigns from his/her Direct seller ship after the expiry of 30 days from the date of purchase of products from Sky Falcon, the amount refunded against the products being returned will be equal to Direct seller cost of the products being returned, less total bonus paid out by the Company on the original purchase, less GST, less 10% service charge.
The Buy Back Policy is designed to impose upon the sponsor and the Company – the obligation to ensure that the Direct seller is buying products wisely.
Cancellation
For Cancellation of confirmed/placed order please Contact Us on our helpline no: 8600900577
or write to us atinfo@skyfalcons.in